Privacy Policy
Last Updated: 11-11-2025
Welcome to Onelinez Solutions (OPC) Private Limited (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile application, or any other digital platform (collectively referred to as the “Platform”) operated by Onelinez Solutions.
By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect the following types of information to provide and improve our services:
Name, phone number, email address, delivery address
Payment details (collected securely via third-party payment gateways)
Account login details (username, password, or authentication data)
IP address, browser type, operating system
Device information, app version, and usage analytics
Location data (if enabled for delivery and service area detection)
Order details, delivery preferences, transaction history
Customer service requests, feedback, and communication logs
We use your information for the following purposes:
To process and deliver your orders efficiently
To verify your identity and maintain your account
To improve our products, services, and customer experience
To send order confirmations, updates, and customer support messages
To provide promotional offers, loyalty rewards, or updates (with your consent)
To comply with legal obligations and prevent fraudulent activities
We do not sell your personal data. However, we may share your information with:
Delivery partners to fulfill your order
Payment gateways to process secure transactions
Technology and analytics providers for platform improvement
Law enforcement or government authorities when required by law
All third-party partners are bound by confidentiality and data protection agreements.
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
Your sensitive payment data is transmitted securely through encrypted channels using industry-standard protocols.
We retain your data only for as long as necessary to fulfill the purposes mentioned above or as required by law. You may request deletion of your data by contacting us at info@onelinezsolutions.com.
You have the right to:
Access, correct, or update your personal data
Request deletion of your data
Withdraw consent for marketing communications
Ask for a copy of your data held with us
You can exercise these rights by writing to info@onelinezsolutions.com.
We use cookies and similar technologies to:
Remember your preferences
Analyze website traffic and app usage
Improve functionality and performance
You can disable cookies through your browser settings, but some features may not function properly.
Our Platform may contain links to third-party websites or apps. We are not responsible for their privacy practices, so we encourage you to review their respective privacy policies.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Platform after changes implies your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
📧 Email: info@onelinezsolutions.com
📞 Phone: +91 755 926 8666
🏢 Company Name: Onelinez Solutions (OPC) Private Limited
